Returns & Refunds

RETURNING YOUR PRODUCT BECAUSE YOU DON'T WANT IT:

If you purchased your product direct from the CoolDesignOnline.com website and you decide you no longer want it, we'll give you a refund provided that you return it to us within 3 days, unused and in its original condition (with packaging intact). It's important to contact us first before sending the item to us, by using our Returns form.



RETURNING YOUR PRODUCT BECAUSE IT HAS A FAULT:

If you purchased your product from CoolDesignOnline.com and it develops a fault, use our Replacement form and we'll provide a replacement.