When you purchase AirPods Pro and send it back to the original factory during the warranty period, Apple may not only provide brand new headphones, but also replace them with new earplugs. However, the situation on AirPods Max is different. According to the actual repair cases of foreign users, when Apple decides to replace the new AirPods Max for consumers, it will not replace the earmuff cushions together.
A reader of 9to5Mac said that his AirPods Max had a problem with the digital knobs, so he reported it to Apple, and then he received a box for sending the device for repair, which indicated that the user must first put the earmuff cushions Take it off and only send the rest of AirPods Max. In other words, even if you get a new AirPods Max after sending it for repair, the user's earmuff cushions will not be updated together.
After all, the price of AirPods Max earmuff cushions is as high as $69, and the modular design of the headset itself is suitable for replacement of parts, so unless the user’s earmuff cushions themselves are also defective, otherwise It is reasonable that the earmuff cushions will not be replaced.